VTPL - IT at Your Service
School / College
Data Security And Backup
Events And Update
What Do You Think About Us
1. Overall, how satisfied or dissatisfied are you with our company?
Neither satisfied nor dissatisfied
2. How well do our software meet your needs?
3. How would you rate the quality of the software?
Very high quality
Neither high nor low quality
Very low quality
4. How responsive have we been to your questions or concerns about our software?
Not so responsive
Not at all responsive
5. Service representatives were able to solve your problem, or were able to get me to the right resource that could solve your problem.
6. The process for getting your concern(s) resolved was simple and easy.
7. What do you like least/most about our software?
8. Which feature of our software are most important to you?
9. What is the most important feature you think we should add?
10. Anything else you care to share or get off your chest?
11. How do you rate between 1 to 10 for our delivery on time performance and our commitment to meet your delivery expectations?
12. How thoroughly do you believe we understand your business, and are able to add value to you?
13. Is there an unaddressed need that we should focus on? If Yes, what is it?
14. If you were unhappy with us what can we do to get you to come back?
Submit Your Response